ZaGO Return Policy

  1. ZaGO will pay return shipping costs and refund original shipping costs when the buyer returns the item because it’s defective, isn’t as described in the listing, or it was damaged in shipping.
  2. A restocking fee will apply if the item is being returned simply due to change in preference. Restocking fee will be 25% of the cost of the total order. The item must be returned and received within the same condition as it was shipped.
  3. Instructions for returns: Ship package back to ZaGO Manufacturing Co, 21 East Runyon Street, Newark NJ 07114.
  4. International sales: Items are non returnable non refundable
  5. Once items are received by ZaGO please allow 5 business days to process return and refund buyer.